The warranty period of Mitsubishi Heavy air conditioners is 2 years for all equipments and 5 years for the compressor.
All Mitsubishi Heavy duty wall-mounted residential air conditioners are covered by the following warranty policy:
+ All equipments: 2 YEARS WARRANTY
+ Compressor: 5 YEARS WARRANTY
When purchasing Mitsubishi Heavy products, customer will be provided a warranty card with full information of Buyer, Seller and product.
* Note: All information in the warranty card must be provided fully and accurately, otherwise the warranty card will not be valid.
The warranty card is only issued once, if you lose your card please contact our Service Center for help.
* The following cases are not covered by the warranty:
To register for warranty service, please full fill information by the following link:
Head Office in Ho Chi Minh:
No.12 Hoang Trong Mau, Tan Hung Ward, District 7, HCM City
Tel: (028)6295 3500/01/02/03
Fax: (028)6298 3504/05
Email: info@mitsuheavy.vn
Ha Noi Branch:
No.57A Ve Ho, Xuan La Ward, Tay Ho District, Ha Noi
Tel: (024) 6269 1179/81/82/83
Fax: (024) 6269 1159/61
Mitsubishi Heavy Industries Residential Air Conditioner lines are exclusively distributed by Hai Li Co., Ltd in Vietnam. To ensure for the best support, please register for electronic warranty on the website of Hai Li at below link:
Any questions about warranty - maintenance please contact:
Ho Chi Minh City (Head Office)
No.12 Hoang Trong Mau, Tan Hung Ward, District 7, HCM City
Hotline: 1800 9010
Email: info@haili.vn
Hanoi Branch
No.57A Ve Ho, Xuan La Ward, Tay Ho District, Ha Noi
Hotline: 1800 9020
Email: info@haili.vn