FREQUENTLY ASKED QUESTIONS

YOU ASK, WE ANSWER

Frequently asked questions related to purchasing, use, warranty and maintenance of Mitsubishi Heavy Industries Air Conditioners.

Use process

Why does the air conditioner keep turning off?

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The air conditioner suddenly stops running is a problem during use. If the machine is faulty, the condenser will show signs of error by flashing lights and closing the air vents, users should contact a technician to check and repair.

Why is the machine still working but the cooling or heating capacity of the air conditioner is poor?

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The air conditioner is still working but the cooling or heating capacity is poor due to many reasons: the machine is not cleaned regularly, the power source is weak, the capacity is not suitable for the room space, gas leak...

Can I put objects on top of the condenser?

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It is recommended not to place objects on top of the condenser as this will affect the heat dissipation capacity of the machine.

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