Use process
If the air conditioner is still operating normally, responding to cooling and heating in the space, water leakage from the evaporator is completely normal, however, in this case, the user can ask a technician to check the drain to see if it is clogged or not. If the air conditioner is not working properly, or not cooling/heating, it may be due to the following 5 main reasons:
1. The air conditioner is not cleaned and maintained regularly: Because after a long period of operation, the evaporator will be covered with a lot of dirt and water may leak out.
2. Due to blockage/breakage/leakage in the drain pipe: Normally, the condensed water in the evaporator will flow out through the drain pipe. However, if it is not cleaned for a long time, dirt or insects will clog the drain pipe, causing water to flow back in, filling the water tray and flowing down to the floor. If the drain pipe is broken/leaking, the water will flow down and cannot drain out.
3. It may be due to the air conditioner not having enough gas: Because when the air conditioner is not having enough gas, it causes the inside of the evaporator to freeze, making it impossible for water to drain out through the drain pipe. Accordingly, the air conditioner has a water leak phenomenon.
4. Broken evaporator fan: When the evaporator fan is broken, it does not rotate or rotates slowly, causing the evaporator to freeze. At this time, the water cannot flow down the drain pipe but is blocked by snow, dripping directly into the room.
5. Improper installation of the air conditioner: Some inexperienced air conditioner installers will install the drain pipe without a slope, or make the pipe too long without a vent. These things cause water leakage from the air conditioner, even with new models of air conditioners. To fix the above causes, it is best for users to contact a technician to check and refill the air conditioner with gas, and at the same time clean the evaporator so that the evaporator stops freezing. Do not disassemble the air conditioner yourself to avoid causing further damage.
For the phenomenon of water leakage in the condenser (outside equipment) is completely normal, the amount of water flowing out of the condenser will be relatively small and depends a lot on environmental factors such as humidity and cooling capacity of the machine system, the coldest location (with the lowest temperature of the machine system is inside the condenser - so the water vapor in the air will condense...). In the installation instructions, it is also recommended that users pay attention to the space below when installing the condenser hanging high, because there may be water flowing out from the condenser. Normally, 1-way air conditioners do not need to install a condenser drain because the amount of water flowing out is insignificant, however, for 2-way air conditioners, installing a drain for the outdoor condenser is mandatory because a lot of water will flow out when the machine operates in the heating direction.
Depending on the temperature difference between the outside environment and the room. Experts recommend that the normal temperature should be set at 24-26 degrees.

