FREQUENTLY ASKED QUESTIONS

YOU ASK, WE ANSWER

Frequently asked questions related to purchasing, use, warranty and maintenance of Mitsubishi Heavy Industries Air Conditioners.

Use process

Can I place an electrical appliance under the air conditioner?

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This should not be done for the following two reasons:

- Moisture in the air may condense on the evaporator and drip onto the electrical equipment below.

- Electrical impulses from other electrical equipment may disrupt the operation of the air conditioner.

In case there is no other choice, the user can place the electrical equipment if it does not obstruct the air flow of the machine or the equipment does not generate heat.

What is the problem with my air conditioner when the display light on the indoor unit is flashing?

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When the display light on the evaporator flashes, it means the air conditioner is having a problem. In case of heating mode, the Run light will flash when the machine is first turned on for a short time, when the evaporator fan is running, the Run light will stop flashing and light up normally.

How to start machine cleaning mode?

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To use this mode, after turning off the machine, press the button with the "self-cleaning" symbol on the remote control. Users can see details in the remote control manual for each machine model.

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