Warranty Policy
Based on the date of shipment or warranty registration on the Website (if you have registered).
Please contact the warranty hotline for support:
► Southern region: 1800 9010
► Northern region: 1800 9020
Cases of warranty rejection include:
► Warranty rejection in any case if you do not comply with the regulations on warranty registration.
► In unsafe working conditions such as working at heights or near high-voltage lines.
► The product has expired the warranty period or has not been registered for a valid warranty according to regulations.
► Damage due to improper installation, use, incorrect voltage or unstable voltage.
► Damage due to improper transportation, falling, breakage, natural disasters, lightning, fire, corrosive environment.
► The user arbitrarily disassembles, changes the machine structure, product code or repairs at places other than authorized warranty stations of Hai Li Company.
► The serial number and model do not match the warranty card or have been scratched, edited, or erased.
► Other damage that is not the manufacturer's fault such as insect infestation, mouse bites, environmental corrosion, etc.
