1. Purpose and scope of collection

The main data collected on the Hai Li website includes: phone number, email, full name, and address of the Customer. This is the information that Hai Li requires the Customer to provide when registering for product warranty to ensure the rights of the Customer. The Customer is responsible for promptly notifying Hai Li of any unauthorized use, abuse, or breach of security by a third party to take appropriate measures.

2. Scope of information use

Hai Li uses the information provided by the Customer to:

Provide information and services to the Customer.

Contact and resolve with the Customer in special cases.

Do not use the Customer's personal information for purposes other than confirmation and contact related to transactions at Hai Li.

Hai Li is responsible for cooperating in providing the Customer's personal information when requested by a competent state agency.

3. Information storage time

Customer's personal data will be stored until a cancellation request is made. In all other cases, Customer's personal information will be kept confidential forever on Hai Li's server.

4. Address of the unit collecting, managing information and supporting Customers

Address: No. 12 Hoang Trong Mau, Tan Hung Ward, District 7, Ho Chi Minh City

Phone: (028) 6298 3500/01/02/03

Email: : info@haili.vn

Fax: (028) 6298 3500/01/02/03

5. Means and tools for Customers to access and edit their data

Customers have the right to request Hai Li to do this when they do not want to use any service at Hai Li via the information receiving mailbox: info@haili.vn.

6. Commitment to protect Customer's personal information

Customer's personal information on Hai Li is committed to be kept absolutely confidential by Hai Li according to Hai Li's personal information protection policy. The collection and use of each Customer's information is only carried out with the consent of that Customer, except in cases where the law provides otherwise. Hai Li commits to:

Not using, transferring, providing or disclosing to any third party any personal information of the Customer without the permission or consent of the Customer, except in cases where the law provides otherwise.

In the event that the server storing the information is hacked, resulting in the loss of Customer's personal data, Hai Li will be responsible for notifying the authorities to promptly investigate and handle the matter and notify the Customer.

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